I have never seen such an overwhelming response to any of the previous firmware upgrades as this one. This really proves the strength of Nokia's fan base and expectations from it. We all know that the firmware upgrade is out but still there are large number of Nokia 5800 phones which are not eligible for this upgrade and that unfortunately includes mine too. I am giving out a step by step guide on how to change your phone's product. I have researched a lot and come to a conclusion that changing your phone's product code may get you the new firmware and every thing will work fine. However, i read testimonials from some people over the internet who said they messed up with their phone after upgrading to the firmware upgrade v40.0.005 by changing their product code. Thus, changing the product code and upgrading the firmware is completely the phone owner's responsibility. I have changed my phone's product code to 20 different codes but unluckily my phone does not seem get the latest upgrade via Nokia Software Updater. You can try your luck too. Although, there is a large group of people who have successfully changed their product code to an eligible one and then upgraded and switched back to their original product code.
My Suggestion
Use this guide if you have warranty period lapsed and have no other service contracts with Nokia because changing the product code would render your device ineligible for any warranty contracts which came with the device. Make sure you are not a very very basic computer user. Try this guide if you wish to try new stuff and experiment with your device which i love doing.
Pre-requisites :-
Nokia PC Suite (Install this first) - Click to download
Nokia Software Updater (Install this second) - Click to download
NSS Software (Install this third) - Click to download
(While installing NSS do not change any default options, mainly Virtual USB mode. Go on with the flow clicking next at each level of the installation.)
You need to follow the order of the installation only to avoid any driver installation issues with NSS. This is how i installed and it worked without issues so lets have it this way.
STEP 1
Connect your phone via USB in PC Suite mode to your computer. Make sure PC Suite and NSU are NOT running. Launch NSS. Click on the 'SCAN FOR NEW DEVICE' button.
STEP 2
Click on the 'Phone Info' button.
STEP 3
Click on the 'Scan' button. Once you click on scan if you have done everything right then you should see the phone details getting populated as shown.
STEP 4
Click on the READ button and the Production Data Edit fields should get populated with your current product code.
STEP 5
Key in your new product code in the Product Code field and check the ENABLE check box and click on WRITE button. This will change your product code for the phone and you can click on READ button again which should now show you the updated product code. If you see the new product code then you are done and now you can close NSS and head over to the NSU (Nokia Software Updater) to update your firmware. Download the eligible product codes for Nokia 5800 firmware Upgrade v40.0.005
Please post your comments and queries on this help guide. Wish you all the luck so that you get your latest firmware upgrade meanwhile i will keep waiting till its officially released in my country.
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Hey dude, thanks for the valuable update.. cheers it works fine.
N do tell me, do i need to patch my old product code after updating?
It’s up to you, if it’s under warranty, you should. Just in case you need to
send it back to Nokia Service Center…
have you tested your ph? i’ve lose the effect like slide opening effect when tapping on dialing buttom.:( wahhhh does any know how to fix it back?
it was succesfully done….thnx a lot!!!!
hi,
it didn’t work and i found tht mine is RM-428. Please advise how can I do the upgrade from v31 to v40.
thanks.
Thanks for your tutorial. I have a RM-428 (USA) and could not upgrade initially.
The trick that finally worked was to reinstall firmware 31.2.101 and then check for update OTA and it worked.
http://itchangeman.blogspot.com/2010/01/upgrade-nokia-5800-rm-428-firmware-to-v.html
This really works!! Thanks a ton for sharing this. I believe this is better than using the JAF emulator. Pretty straightforward!
Thanx Dude… It Worked Wonders… I even changed ma code back to orignal one along wid new v40!!!!
Thanks sabraham for your comment. I followed your instructions and worked just fine!!!
Excellent guide! It worked without a glitch. On installing NSS, a popup help “NSS USB Driver installation” comes up which caused some confusion and after looking around found that it is only applicable for an older version of NSS.
hi,
i’ve only one question actually;
plz; when i’m installing NSS i got 5 choices (Virtual usb – F1 usb device – nemesis usb multi flashingdevice – diamond protection device and prodigy LPT device); what to choose.
thks. PLZ PLZ PLZ can i receive this answer in my mail.
It clearly states in the tutorial that you got to choose the default which is the Virtual USB. So don’t worry abt anything else and go ahead. Its the default and just ensure thats selected. Cheers!!!
Thank u very much
Thanks bro it really works … again thnx a lot
You Sir, are a genius.
Thank you for this simple and easy to follow guide.
Cheers . . .
I also have the RM-428 and followed Sabraham’s link in the process and it works perfectly with that code and the OTA update. You do have to change to that code and reinstall ver 31 first, but it works! Internet seems to be a little bit slower, but overall the browser works much better.
i still have that fuc..ing error !!!!
http://www.imagehousing.com/image/347188
someone please help me! i ‘ve tried about 100 times!!!! please help me, if anybody has any idea!!
(why i can not update over the air by my phone? on windows, i can not too!)
pleaaaaaaaaaaaaaaaaaaaaseee help me
yes yes yes, its working
haha…
thank you my friend
that error was cuz of missing one file: “RM356_40.0.005_023_xxx_U01.uda.fpsx”
becouse of my ip address it did not let me to download!!! i downloaded manually and put in nokia temp folder:
” C:\ProgramData\Nokia\Nokia Service Layer\A\nsl_service_module_00001\vpls\www.dsut.online.nokia.com.oti.caresuite\Products\rm-356″
NSS find the update and update successfully
thank again
Wooooooooooooooooooooooorks :)))
hello everybody
i did every steps up there and i changed my product code to 573784 and tried to update it with NSU but it said that there are no update firmware for my device?????? can someone help? plz…
When I scan for product I get “error”
When I scan for product I get “error” in bottom left corner of NSS
Cool.. i did it today after the long period of hesitation. i thought, nokia would release for all region but it doesnt seems like going to happen.. so, i did it and it did update successfully without any issues.. thanks to this blog.
Sussed my “error!” problem. Just uninstalled PC Suite and installed an older version. Changed product code to euro1 red 0558982 and upgraded to firmware v40.
Hey It is working fine for me
My version was 21.0.025
now i am using 40
Thank you
[...] F.A.Q. on the Original Post – Nokia 5800 Help Guide: Change your phone’s product code with NSS and upgrade firmware [...]
Ive changed the product code, and also managed to do the v40 update.
Its changed the kintetic scrolling, and also the contacts bar on my home page.
but when someone calls or i set the alarm, i dont get the touch bars, i still get the buttons.
Why is this?
Cool.. i did it today . i thought, nokia would release for all region but it doesnt seems like going to happen.. so, i did it and it did update successfully without any issues.. thanks.http://nokia5800.net/wp-includes/images/smilies/icon_biggrin.gif
Thank You
Hi ive got v 21 of Nokia 5800 Xpress Music ,Can i Update my phone to v 40 ?
Hi simply superb ive downloaded and upgraded my Nokia from V30 to v40 but by changing the product code ive voided the warranty ?Reply me asap
I changed prod code from 0577083 to 0559346 and PC Suite 7.1.40.1’s Software Updater(updated version) found v31.0.101 on device then found v40.0.005 available.
I’ve got a house and don’t need any bricks 
5800 is RM-356…started saying it was a 137.5MB update but so far the update is at 217MB and no signs of slowing!
You need to use other internet connection and not your phone modem. I did that as well and reaches more than 500MB then that’s where I realized it won’t do it if the modem is the phone as well…
I’m using internet via PC & USB. Changed product code with nss and using nokia Software Updater v2.4.5. but it just on’t stop downloading. I don’t want to disconnect usb in case I brick phone.
No, it won’t brick the phone, it hasn’t started the update yet. It will only start the update if the download is finish…
Hmm, well I don’t have a brick (thanx
)
5800 is a branded Vodafone RM-356 with v31.0.101. I have NSS. What do I change to what to make this work? TIA
Don’t run NSS, run Nokia Software Updater from Nokia website, and it should work…
is prod code change from vodafone branded 0577089 to 0559346 good to go? any other changes I should make ie different product code?
I used the red one…
0573730: British Isles Black
0559346: British Isles BLUE
0586573: British Isles Navi
0552438: British Isles RED
Thanks, done and going with 0552438.
Must be something I’m missing.
FAIL
You have to restart your PC and phone after you change the product code and only Nokia Software Updater should be running when you do the update…
i got the RM-428 (NAM version) and i think i’ve tried almost every methods up there. From change my product code and update using NSU or OTA but i dont know why it’s not working. can somebody help????? what’s specific product code i should use for my RM-428? and after changing the product code what’s steps i should do next? help plz………..
Should do i need to patch my old product code after updating? Bcoz after changing my product code i think ive crashed the warranty ?Is it true ?